Should brands respond when customers use twitter to express their complaints For many of the active members of the media and social networks, Twitter has become one of the means through which to establish a more...
The customer is still not a priority for companies and brands Companies still take too long to respond, especially if customers try to contact them in the afternoon, or after hours. The data show that the...
Classic motorcycle brands Some time ago we wrote a post about the classic motorcycle brands, but because of the amount thereof is necessary to write this second and...