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Facebook inquires about its crisis: asks its users if it is ‘a responsible company’ and if privacy concerns

This week marks one month since the scandal of Cambridge Analytica and Facebook, days after Mark Zuckerberg responded to the Senate and the House of Representatives of the United States , has begun to analyze the possible damage of reputation caused by this situation.

Who signs this piece has received an invitation this morning from Facebook, through the main page of the platform, to participate in a survey to improve the social network. The questions, unmistakably, have been about privacy, company responsibility and perception of the same by the user, even asking about the relationship of other companies with the safeguarding of personal information.

Strange it would be that in Menlo Park they were not worried about how this turbulent trance, lengthened with other controversy , can pass bill .

The Facebook survey: 8 questions to know the situation after Cambridge Analytica

First question of the eight that Facebook has formulated in this survey on privacy and perception of the company.

The first question of this questionnaire is clear and direct.

  • “Indicate if you agree or disagree with the following statement: ‘Facebook is a responsible company'” .

The possible answers are “strongly disagree”, “disagree”, “neither agree nor disagree”, “agree” and “totally agree”. Five replications with two positive degrees and two negative ones, together with a neutral one. A structure that is repeated throughout the survey except for two issues.

These are the second, third and fourth of the questions.

  • “Indicate if you agree or disagree with the following statement: Facebook is concerned about my privacy . “
  • “Do you feel that you have control of your information people on Facebook?” .
  • “Indicate whether you agree or disagree with the following statement:” Facebook manages my personal information responsibly . “

The fifth question is one of the most interesting, since Facebook wants to know the users’ perception of the treatment that other companies or platforms give to the data of their users.

Question in which Facebook is interested in the perception that its users have in relation to other companies and the safeguarding of personal information.
  • “Which of the following companies or services understand the importance of maintaining the privacy of your personal information? (Select all the options that apply, according to your knowledge).” .

The possible answers are Amazon, Google, YouTube, Microsoft, Snapchat, WhatsApp, Facebook, Messenger, Instagram, Apple and none of the above. The inclusion of Facebook and its other services, such as WhatsApp, Messenger and Instagram, is striking.

The sixth and seventh questions can be answered again with a response of five, two with two positive grades, two with two negative degrees and a neutral reply.

  • “Indicate if you agree or disagree with the following statement: ‘Facebook works so that adolescents can use the service safely'” .
  • “According to your knowledge, does Facebook comply with the privacy and data protection laws of your country?” .

Finally, Facebook asks about the dissemination of a message about privacy in different media and media. Seeking to know if users saw ads like the ones the company published in the UK asking for forgiveness from British users.

  • “Have you seen or heard a Facebook information message about privacy in any of the following places? Select all the options that apply . “

The available answers to this question are television, other websites, magazines or newspapers, posters, posters or screens, the social network Facebook, radio or podcast and none of the above.

Concluded the eighth question, Facebook appreciates the participation and indicates as usual in this type of surveys that the comments of users will serve to improve Facebook . It is necessary to know in what way and if, someday, the company can make the data of a survey like this possible.


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